FAQs

Our studio is located in Texas. We’re proud to offer product photography services to clients from all over the world. No matter where you’re located, you can ship your products to us and we’ll take care of the rest

We have been in business since 2011. We have worked with over 1800 customers and delivered over 160,000 product photos. We are the leading provider of on-demand product photography and have been trusted by some of the world’s biggest brands. We provide a simple, cost-effective solution that helps businesses increase sales and drive conversions. Our easy-to-use platform makes it easy to get started, and our team of experts are always on hand to help you get the most out of our service. Try us today and see how we can help you take your business to the next level.

If you’re selling products online, professional product photography is a must. Hiring a local photographer who doesn’t specialize in product photography can be a costly mistake that leaves you with subpar photos that don’t do your products justice. At our studio, we have a team of experts with extensive experience in product photography. We know how to take photos that highlight your products’ best features and make them look their best. We also have the latest equipment and software to ensure that your photos are of the highest quality. When it comes to product photography, there’s no one better than our team. So if you’re looking for top-notch photos that will make your products look their best, be sure to hire our studio. You won’t be disappointed.

At our Texas based studio, we make it easy for you to get great product photos – whether you sell on one platform or many. Simply order our photography services online and then ship your products to us. Once we receive your products, we’ll follow your shoot directions (if provided) and use our experience to make each product look its best. After the shoot, we’ll send you a gallery of all the photos/videos so you can download your files. Your products can then be returned to you, donated, or discarded. So why wait? Get started today and see how great your products can look!

We’ve handled a lot of different product types over the years so we’re confident that we can handle yours too. If it’s something that can be shipped via UPS/FedEx and is under 5 ft and/or 70 lbs, then we should be able to take care of it. There are a few things we don’t shoot like Full Size Furniture, Live On Model Photos, Fresh/Frozen products (unless you have prior authorization from us), and anything hazardous or illegal. If you’re not sure if your product falls into one of these categories, just send us an email and we’ll let you know. We’re always happy to help out in any way we can.

At our studio, we offer two different types of product photography that include models: photos with hand and foot models, and lifestyle composite photos. For the hand and foot model photos, our experienced photographers will work with you to capture the perfect shot of your product. And for the lifestyle composite photos, we use a combination of stock images and your product to create a realistic setting. This is an cost-effective way to get high-quality product photos without having to pay for an on-location shoot. So if you’re looking for professional product photography, be sure to check out our studio!

Yes we work with Amazon sellers and virtually every other platform or retailer out there. We specialize in platform-specific product photography, and we can help you make sure your photos are looking their best on Amazon or any other website or retailer. So if you’re looking to take your business to the next level place an order on our website to get started. We’ll be happy to help you get the best product photos for your needs.

At ProductPhoto.com, we pride ourselves on our Sensible Reshoot Policy. If you tell us how to photograph your product and we don’t do it that way, we’ll edit or reshoot at no charge one time. We understand that sometimes things change, and you may want something different than what you initially specified. If that’s the case, we’re happy to do a paid reshoot under a new order. We do offer minor photoshop adjustments/corrections for free because we want you to be completely satisfied with your photos. So if you need a little help getting your photos just perfect, send us an email within 10 days of receiving your files. We’d be happy to help.

At ProductPhoto.com, we want our customers to be completely satisfied with their photos every time. In the rare event that is not the case we offer a simple Refund Policy to give our customers peace of mind. If you’re not happy with your photos, simply let us know within 10 days of receiving the files and we’ll either make revisions under our reshoot policy or issue a refund for up to $600 for customers that provided directions. If you didn’t provide any shot direction or instructions, we’ll still refund 75% of your order value up to a $450 refund. Any use of the images or failure to notify us in writing within 10 days of receiving files will result in the customer being ineligible for a refund.

To get started add the services you want to your shopping cart and checkout. The next step will be to ship your products to our Texas studio following the directions provided as well as emailing us your shoot directions. At ProductPhoto.com, we understand that not every business is the same. That’s why we offer both individual services and packages that can be tailored to fit your specific needs. Whether you sell on Amazon, Etsy, or your own website, we can help you take your business to the next level. Our Texas-based studio offers a wide range of services, from product photography to videos and everything in between. And if you’re not sure what you need, our team of experts will be happy to create a custom package just for you. So why wait? Get started today and see the difference ProductPhoto.com can make.

Click here to view our current turnaround times. At ProductPhoto.com, we pride ourselves on our quick turnaround times. Once your products arrive at our studio, we generally have your shoot ready within 7 to 10 business days. Of course, during high demand periods there may be longer turnaround times. However, we will post any extended turnaround times on our website so that you can plan accordingly. We know that when you’re eager to receive your photos, every day counts. That’s why we strive to get your order back to you as quickly as possible. If you require a rush order please contact us for availability.

We include high resolution files for all orders regardless of platform or package/service. In general, for on White photos we include a PSD and JPG file with a clipping path. For lifestyle, creative, and on color photos we include a high resolution JPG images. For platform-specific packages we include the files in the correct format and size. If you need a specific or custom format/file type feel free to let us know.

This allows you the freedom to use the photos however you’d like – whether that’s printing them out, using them on social media, or incorporating them into another project. Plus, it means you don’t have to worry about losing your original files or having to request them later on. So go ahead and download those high res files – we know you’ll love what you can do with them!

We include worldwide royalty-free unlimited digital use with all photos that are paid in full. For Printed materials, including product packaging, we include up to 500K total prints
That means that you can use your images however you choose, with no time restriction. And because there are no additional licensing fees, you can save even more money.

Yes, if you want your products returned we can make that happen. When you place your order you will be given multiple options that include paying for return shipping, disposing of your items, or including a return label, or even your UPS/FedEx account. For international orders we are unable to return unless you provide a return label and export documents.

In today’s market, there are many options for professional photography services. Oftentimes, clients are looking for great value – high quality service at an affordable rate. That’s where we come in. Our streamlined photo-taking process plus our product photographers’ years of experience allow us to offer rates that are more affordable compared to other studios. This results in less overhead and costs per client, which we believe provides great value to our clients. So if you’re looking for high quality photography services at an affordable rate, look no further – we’re here to help!

We shoot all clothing flat without any mannequins or people.

How we can help!

You have amazing products. But are they being seen the way they should be?
 
You need high quality product photos & videos that show your products in the best light possible. We can help with that.
 
Not only will you get great photos and creative content, but we also offer content options to make your website and social media pages look amazing. You’ll love how your products look when we’re done with them.
 
Place an order online today, or contact us today for a free consultation!
 
We can’t wait to work with you.

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